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Community Services

Welcome to the City of Allen Community Services Department’s web page. The department includes approximately 94 employees dedicated to delivering excellent customer-focused services to meet Allen’s needs. The Community Services Department maintains your roads, water and sewer lines, drainage system, and provides trash and recycling services through contract with Community Waste Disposal, Inc., (CWD). 


New Program Offers Recycling Rewards

Community Waste Disposal (CWD) is launching a residential recycling rewards program aimed at good recycling practices. The program recongnizes compliance in keeping contaminants and non-recyclable items out of the recycling collection cart. Read more...  

Water Conservation

Find out more about the City's Water Conservation Plan. The plan is included with the utility bills sent to all water customers in September.

Water related violations can be reported to the Code Compliance Division at 214.509.4160. Read More...  

About Microconstituents in Water Supplies

The North Texas Municipal Water District would like to provide you with the attached information regarding microconstituents in drinking water supplies. The information is intended to assist with public inquiries. This information is also posted on the NTMWD’s website and can be accessed through the Water Quality header. Read More...

Municipal Utilities Usage for 2009

The City of Allen is a customer of natural gas, electricity, and water just like any other resident or business in Allen. For information about the City's annual utilities usage, see the report. Read More...

A Look Inside

ACTV

Contact Us

Community Services Department
1st Floor of Allen City Hall
305 Century Parkway
Allen, Texas 75013
Phone: 214.509.4500
Fax: 214.509.4590

Our Hours:

Mon - Fri - 8 a.m. to 5 p.m.
Sat and Sun Closed

24 Hour Water/Sewer Emergency: 214.509.4530